PRIVACY POLICY & SMS TERMS

Effective Date: May 29, 2026

Pane'N The Glass Window Cleaning ("Pane'N The Glass," "we," "our," or "us") values your privacy and is committed to protecting your personal information.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Service address
• Billing information
• Photos and property information submitted for estimates
• Information provided through contact forms, quote requests, emails, phone calls, and text messages

How We Use Your Information

We use your information to:

• Provide estimates and service quotes
• Schedule and perform services
• Send appointment reminders and service updates
• Respond to customer inquiries
• Process payments
• Improve our services and customer experience

Information Sharing

We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing or promotional purposes.

We may share information with trusted service providers solely as necessary to operate our business, process payments, schedule services, provide customer support, or comply with legal obligations.

SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

SMS Terms & Conditions

Opt-In Method:

You may opt-in to receive SMS messages from Pane’N The Glass Bend LLC  in the following ways:

By submitting an online form

Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our https://windowcleaningbend.com/privacy-policy and [Terms and Conditions] pages.

Message frequency may vary

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Pane'N The Glass related to:

• Estimates and quote requests
• Appointment scheduling
• Appointment confirmations
• Service reminders
• Technician arrival notifications
• Weather related scheduling updates
• Customer support communications
• Service follow up communications

Message frequency varies based on your interaction with our company and scheduled services.

Message and data rates may apply according to your wireless carrier plan.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you initiate contact again or provide renewed consent.

Help

For assistance, reply HELP to any text message or contact us directly using the information below.

Consent

Consent to receive SMS messages is not a condition of purchasing services from Pane'N The Glass.

Contact Information

Pane'N The Glass Window Cleaning

Phone: (541) 241-6772

If you have any questions regarding this Privacy Policy or SMS Terms, please contact us.